AW: CAPTCHA with ezproxy?

[Wimmer Christian]

Why would you have to clear ezproxy.uls after each restart?

--
Christian Wimmer

Ludwig-Maximilians-Universität München
Universitätsbibliothek
Abteilung Informationstechnologie
Teamleitung Infrastruktur

Geschwister-Scholl-Platz 1, 80359 München
Tel.: [phone]
E-Mail: ***@ub.uni-muenchen.de<mailto:***@ub.uni-muenchen.de>



Von: Laura Maquignaz [mailto:***@swin.edu.au]
Gesendet: Dienstag, 21. Oktober 2014 04:44
An: EZProxy discussion list
Betreff: [ezproxy] CAPTCHA with ezproxy?

Dear Colleagues,

Because of the problems with the ezproxy.uls file having to be cleared after each restart and potentially allowing users to engage in excessive downloading Swinburne is investigating the use of CAPTCHA as an extra security measure.

Are any of you using CAPTCHA with ezproxy?
If yes, have you any advice on how we might need to set CAPTCHA up to work with ezproxy?
Are you aware of any potential problems with using ezproxy with CAPTCHA?

Thank you,


Regards,
Laura

Laura Maquignaz | Systems Librarian | ITS | Swinburne University of Technology
Lvl 7, 34 Wakefield St., Hawthorn VIC 3122 | T:[phone] | E: ***@swin.edu.au<mailto:***@swin.edu.au>
Note: I do not work Mondays.



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To unsubscribe, send request to ***@itec.suny.edu<mailto:***@itec.suny.edu>

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[John Benedetto]

Like Christian, I also want more info on these problems (apologies if I missed earlier posts)...

As for how to implement CAPTCHA, look at External Script Authentication < http://oclc.org/support/services/ezproxy/documentation/usr/external.en.html>.

John


From: Laura Maquignaz [mailto:***@swin.edu.au]
Sent: Monday, October 20, 2014 8:44 PM
To: EZProxy discussion list
Subject: [ezproxy] CAPTCHA with ezproxy?

Dear Colleagues,

Because of the problems with the ezproxy.uls file having to be cleared after each restart and potentially allowing users to engage in excessive downloading Swinburne is investigating the use of CAPTCHA as an extra security measure.

Are any of you using CAPTCHA with ezproxy?
If yes, have you any advice on how we might need to set CAPTCHA up to work with ezproxy?
Are you aware of any potential problems with using ezproxy with CAPTCHA?

Thank you,


Regards,
Laura

Laura Maquignaz | Systems Librarian | ITS | Swinburne University of Technology
Lvl 7, 34 Wakefield St., Hawthorn VIC 3122 | T:[phone] | E: ***@swin.edu.au<mailto:***@swin.edu.au>
Note: I do not work Mondays.



You are currently subscribed to ezproxy as: ***@unm.edu<mailto:***@unm.edu>.
To unsubscribe, send request to ***@itec.suny.edu<mailto:***@itec.suny.edu>

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[Laura Maquignaz]

Hi Christian,
We need to clear the uls file after each restart because we have noticed that a user is consistently suspended because she has the misfortune to be the first person listed in the ezproxy.uls file (not exceeding the limit).

Our experience has been:
090628x has reported 4-5 times that she has been suspended for excessive usage. She is always the first entry in the ezproxy.uls file. We removed her entry from the ezproxy.uls file only to have the next person 100010821 in the ezproxy.uls file get blocked immediately (they contacted us within 5 mins!). We followed advice we have found to clear the ezproxy.uls file but that allows the real suspended user clear access as well.
1. OCLC has not been able to duplicate the problem
2. That restarting Ezproxy is the cause

So our solution is to delete the uls file each time we restart.

Regards,
Laura

Laura Maquignaz | Systems Librarian | ITS | Swinburne University of Technology
Lvl 7, 34 Wakefield St., Hawthorn VIC 3122 | T:[phone] | E: ***@swin.edu.au<mailto:***@swin.edu.au>
Note: I do not work Mondays.


From: Wimmer Christian [mailto:***@ub.uni-muenchen.de]
Sent: Tuesday, 21 October 2014 5:32 PM
To: EZProxy discussion list
Subject: [ezproxy] AW: CAPTCHA with ezproxy?

Why would you have to clear ezproxy.uls after each restart?

--
Christian Wimmer

Ludwig-Maximilians-Universität München
Universitätsbibliothek
Abteilung Informationstechnologie
Teamleitung Infrastruktur

Geschwister-Scholl-Platz 1, 80359 München
Tel.: [phone]
E-Mail: ***@ub.uni-muenchen.de<mailto:***@ub.uni-muenchen.de>



Von: Laura Maquignaz [mailto:***@swin.edu.au]<mailto:[mailto:***@swin.edu.au]>
Gesendet: Dienstag, 21. Oktober 2014 04:44
An: EZProxy discussion list
Betreff: [ezproxy] CAPTCHA with ezproxy?

Dear Colleagues,

Because of the problems with the ezproxy.uls file having to be cleared after each restart and potentially allowing users to engage in excessive downloading Swinburne is investigating the use of CAPTCHA as an extra security measure.

Are any of you using CAPTCHA with ezproxy?
If yes, have you any advice on how we might need to set CAPTCHA up to work with ezproxy?
Are you aware of any potential problems with using ezproxy with CAPTCHA?

Thank you,


Regards,
Laura

Laura Maquignaz | Systems Librarian | ITS | Swinburne University of Technology
Lvl 7, 34 Wakefield St., Hawthorn VIC 3122 | T:[phone] | E: ***@swin.edu.au<mailto:***@swin.edu.au>
Note: I do not work Mondays.



You are currently subscribed to ezproxy as: ***@ub.uni-muenchen.de<mailto:***@ub.uni-muenchen.de>.
To unsubscribe, send request to ***@itec.suny.edu<mailto:***@itec.suny.edu>

You are currently subscribed to ezproxy as: ***@swin.edu.au<mailto:***@swin.edu.au>.
To unsubscribe, send request to ***@itec.suny.edu<mailto:***@itec.suny.edu>

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[Wimmer Christian]

We had similar problems, but only when a "hard" restart of the service takes place. In our case starting and stopping the windows service. We updated tot he most recent EZProxy version and moved our regular "hard" service restart to Saturday 4 am, where no one uses ezproxy, and the issue dissapeared.



--
Christian Wimmer
Ludwig-Maximilians-Universität München
University Library
IT-Department

Geschwister-Scholl-Platz 1, 80359 München, Germany
Phone: [phone]
Email: ***@ub.uni-muenchen.de



Von: Laura Maquignaz [mailto:***@swin.edu.au]
Gesendet: Mittwoch, 22. Oktober 2014 07:08
An: EZProxy discussion list
Betreff: RE:[ezproxy] CAPTCHA with ezproxy?

Hi Christian,
We need to clear the uls file after each restart because we have noticed that a user is consistently suspended because she has the misfortune to be the first person listed in the ezproxy.uls file (not exceeding the limit).

Our experience has been:
090628x has reported 4-5 times that she has been suspended for excessive usage. She is always the first entry in the ezproxy.uls file. We removed her entry from the ezproxy.uls file only to have the next person 100010821 in the ezproxy.uls file get blocked immediately (they contacted us within 5 mins!). We followed advice we have found to clear the ezproxy.uls file but that allows the real suspended user clear access as well.
1. OCLC has not been able to duplicate the problem
2. That restarting Ezproxy is the cause

So our solution is to delete the uls file each time we restart.

Regards,
Laura

Laura Maquignaz | Systems Librarian | ITS | Swinburne University of Technology
Lvl 7, 34 Wakefield St., Hawthorn VIC 3122 | T:[phone] | E: ***@swin.edu.au<mailto:***@swin.edu.au>
Note: I do not work Mondays.


From: Wimmer Christian [mailto:***@ub.uni-muenchen.de]
Sent: Tuesday, 21 October 2014 5:32 PM
To: EZProxy discussion list
Subject: [ezproxy] AW: CAPTCHA with ezproxy?

Why would you have to clear ezproxy.uls after each restart?

--
Christian Wimmer

Ludwig-Maximilians-Universität München
Universitätsbibliothek
Abteilung Informationstechnologie
Teamleitung Infrastruktur

Geschwister-Scholl-Platz 1, 80359 München
Tel.: [phone]
E-Mail: ***@ub.uni-muenchen.de<mailto:***@ub.uni-muenchen.de>



Von: Laura Maquignaz [mailto:***@swin.edu.au]<mailto:[mailto:***@swin.edu.au]>
Gesendet: Dienstag, 21. Oktober 2014 04:44
An: EZProxy discussion list
Betreff: [ezproxy] CAPTCHA with ezproxy?

Dear Colleagues,

Because of the problems with the ezproxy.uls file having to be cleared after each restart and potentially allowing users to engage in excessive downloading Swinburne is investigating the use of CAPTCHA as an extra security measure.

Are any of you using CAPTCHA with ezproxy?
If yes, have you any advice on how we might need to set CAPTCHA up to work with ezproxy?
Are you aware of any potential problems with using ezproxy with CAPTCHA?

Thank you,


Regards,
Laura

Laura Maquignaz | Systems Librarian | ITS | Swinburne University of Technology
Lvl 7, 34 Wakefield St., Hawthorn VIC 3122 | T:[phone] | E: ***@swin.edu.au<mailto:***@swin.edu.au>
Note: I do not work Mondays.



You are currently subscribed to ezproxy as: ***@ub.uni-muenchen.de<mailto:***@ub.uni-muenchen.de>.
To unsubscribe, send request to ***@itec.suny.edu<mailto:***@itec.suny.edu>

You are currently subscribed to ezproxy as: ***@swin.edu.au<mailto:***@swin.edu.au>.
To unsubscribe, send request to ***@itec.suny.edu<mailto:***@itec.suny.edu>

You are currently subscribed to ezproxy as: ***@ub.uni-muenchen.de<mailto:***@ub.uni-muenchen.de>.
To unsubscribe, send request to ***@itec.suny.edu<mailto:***@itec.suny.edu>

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