Just to be sure - I've tested with Firefox, IE and Chrome on and off since this afternoon and cannot replicate the issue. I see the same behavior Ian describes - proxy drops off and I end up on this page - https://app.knovel.com/web/ - but our brand is in the upper right hand corner and am able to access the PDFs.
Jaime
----- Original Message -----
From: "Ian Richmond" <***@drexel.edu>
To: "EZProxy discussion list" <***@ls.suny.edu>
Sent: Wednesday, October 15, 2014 3:38:33 PM
Subject: RE: [ezproxy] Knovel problems
Dear Jennifer,
I tried from a free-tier instance in AWS using firefox to go to:
http://ezproxy2.library.drexel.edu/login?url=app.knovel.com and www.knovel.com
both worked to get to a pdf, though again, ezproxy had dropped out by the time I got the pdf. This is a browser that we use just to test ezproxy, so it is set to clear all the settings out on closing; I checked that it is still so, and am pretty sure there isn't a cache issue here.
Sorry I can't be more help,
--Ian
-----Original Message-----
From: Bleiler, Jennifer D. [mailto:***@mst.edu]
Sent: Wednesday, October 15, 2014 2:16 PM
To: EZProxy discussion list
Subject: RE: [ezproxy] Knovel problems
Ian,
I have that stanza and it still doesn't work for us. I have been able to get a proxied URL to successfully get through to the Knovel site once this morning, but I think it's because Knovel is recognizing me now. Try closing your browser/clearing cache and see if it still works or if the problem comes back when you try to access Knovel again through a proxied link. I'm interested to know if it still works for you afterwards because it doesn't work again for me.
-Jennifer
-----Original Message-----
From: Jaime Jamison [mailto:***@psu.edu]
Sent: Wednesday, October 15, 2014 1:01 PM
To: EZProxy discussion list
Subject: Re: [ezproxy] Knovel problems
Ian,
That is the stanza, without the underscores, we've had for a while now and have not had any problems.
Jaime
----- Original Message -----
From: "Ian Richmond" <***@drexel.edu>
To: "EZProxy discussion list" <***@ls.suny.edu>
Sent: Wednesday, October 15, 2014 1:52:03 PM
Subject: RE: [ezproxy] Knovel problems
Talked to knovel, who supplied a slightly different version from OCLC's:
T Knovel
U _http://www.knovel.com
U _http://app.knovel.com
DJ knovel.com
(I don't know what the underscores are for; took them out) and my problems seem to have gone away.
I didn't understand that all you need is to go through ezproxy at the start; after that they know who you are and redirect you to a url without ezproxy in it.
HTH,
--Ian
-----Original Message-----
From: Bleiler, Jennifer D. [mailto:***@mst.edu]
Sent: Wednesday, October 15, 2014 10:57 AM
To: EZProxy discussion list
Subject: [ezproxy] Knovel problems
Is anyone having problems with Knovel resolving to a blank page if they try to access it through the ezproxy? Something as basic as the link to the main search page isn't working. My original proxied URL is http://libproxy.mst.edu/login?url=http://app.knovel.com
However, it resolves to
http://app.knovel.com.libproxy.mst.edu/web/etc/proxy-ip-auth.html?target=%2Fweb%2F&rdomain=ude.tsm.yxorpbil.moc.levonk.ppa
Why would that "domain=ude.tsm.yxorpbil.moc.levonk.ppa" be tacked on to the end? We have the OCLC suggested configuration in our file.
Thanks in advance for any help!
-Jennifer Bleiler
Electronic Resources Librarian
Missouri University of Science and Technology
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James A. Jamison
Electronic Resources Specialist
Pennsylvania State University
Serials & Acquisitions
126 Paterno Library
University Park, PA 16802
Phone: (814) 867-0886
Fax: (814) 863-7293
***@psu.edu
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James A. Jamison
Electronic Resources Specialist
Pennsylvania State University
Serials & Acquisitions
126 Paterno Library
University Park, PA 16802
Phone: (814) 867-0886
Fax: (814) 863-7293
***@psu.edu
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