Discussion:
Clinical Key - new Interface
Brian A Helstien
2014-09-23 16:53:45 UTC
Permalink
As the USC proxy administrator, I can tell you it is now busted. I called and they are becoming aware of the fact that they broke it for many institutions and their development team is working to resolve whatever they broke.


Brian A. Helstien, SISD, MLS,
Director, Special Technologies Initiatives,
Library IT, University Libraries, x06913
University of Southern California, (213) 740-6913
Los Angeles, California, 90089 ***@usc.edu<mailto:***@usc.edu>
Information is independent of media or format


---
You are currently subscribed to ezproxy as: gee-***@m.gmane.org.
To unsubscribe, send request to ***@itec.suny.edu
Gahn, Paul C
2014-09-23 17:42:59 UTC
Permalink
I’ve reported to Elsevier as well.
For me, so far it’s Chrome, Firefox and Safari resulting in blank page.
IE 10 seems to work.

Thanks,
Paul
--
Paul Gahn
Electronic Services Librarian
Electronic and Collection Services Dept.
Library & Biocommunications Center
633 Alexander Building (Temporary office during library renovation)
University of Tennessee Health Sciences Center
877 Madison Ave.
Memphis, TN 38163
PHONE: 901-448-7351
FAX: 901-448–5402
http://library.uthsc.edu<http://library.uthsc.edu/>
http://libguides.uthsc.edu/dentistry
Email: ***@uthsc.edu<https://hsccasarray.uthsc.edu/owa/UrlBlockedError.aspx>


From: Brian A Helstien <***@usc.edu<mailto:***@usc.edu>>
Reply-To: "***@ls.suny.edu<mailto:***@ls.suny.edu>" <***@ls.suny.edu<mailto:***@ls.suny.edu>>
Date: Tuesday, September 23, 2014 at 11:53 AM
To: EZProxy discussion list <***@ls.suny.edu<mailto:***@ls.suny.edu>>
Subject: [ezproxy] Clinical Key - new Interface


As the USC proxy administrator, I can tell you it is now busted. I called and they are becoming aware of the fact that they broke it for many institutions and their development team is working to resolve whatever they broke.


Brian A. Helstien, SISD, MLS,
Director, Special Technologies Initiatives,
Library IT, University Libraries, x06913
University of Southern California, (213) 740-6913
Los Angeles, California, 90089 ***@usc.edu<mailto:***@usc.edu>
Information is independent of media or format


---
You are currently subscribed to ezproxy as: gee-***@m.gmane.org.
To unsubscribe, send request to ***@itec.suny.edu
Devanna, Joe
2014-09-23 18:16:11 UTC
Permalink
Looks like they fixed it already, works for us right now.

Best,

Joe Devanna
E-Resources Technology Coordinator
Northeastern University - Snell Library
360 Huntington Ave. - 260 SL
Boston MA 02115
617-373-8216 (phone)
617-373-8396 (fax)
***@neu.edu<mailto:***@neu.edu>

From: Gahn, Paul C [mailto:***@uthsc.edu]
Sent: Tuesday, September 23, 2014 1:43 PM
To: EZProxy discussion list
Subject: Re: [ezproxy] Clinical Key - new Interface

I've reported to Elsevier as well.
For me, so far it's Chrome, Firefox and Safari resulting in blank page.
IE 10 seems to work.

Thanks,
Paul
--
Paul Gahn
Electronic Services Librarian
Electronic and Collection Services Dept.
Library & Biocommunications Center
633 Alexander Building (Temporary office during library renovation)
University of Tennessee Health Sciences Center
877 Madison Ave.
Memphis, TN 38163
PHONE: 901-448-7351
FAX: 901-448-5402
http://library.uthsc.edu<http://library.uthsc.edu/>
http://libguides.uthsc.edu/dentistry
Email: ***@uthsc.edu<https://hsccasarray.uthsc.edu/owa/UrlBlockedError.aspx>


From: Brian A Helstien <***@usc.edu<mailto:***@usc.edu>>
Reply-To: "***@ls.suny.edu<mailto:***@ls.suny.edu>" <***@ls.suny.edu<mailto:***@ls.suny.edu>>
Date: Tuesday, September 23, 2014 at 11:53 AM
To: EZProxy discussion list <***@ls.suny.edu<mailto:***@ls.suny.edu>>
Subject: [ezproxy] Clinical Key - new Interface


As the USC proxy administrator, I can tell you it is now busted. I called and they are becoming aware of the fact that they broke it for many institutions and their development team is working to resolve whatever they broke.


Brian A. Helstien, SISD, MLS,
Director, Special Technologies Initiatives,
Library IT, University Libraries, x06913
University of Southern California, (213) 740-6913
Los Angeles, California, 90089 ***@usc.edu<mailto:***@usc.edu>
Information is independent of media or format


You are currently subscribed to ezproxy as: ***@neu.edu<mailto:***@neu.edu>.
To unsubscribe, send request to ***@itec.suny.edu<mailto:***@itec.suny.edu>

---
You are currently subscribed to ezproxy as: gee-***@m.gmane.org.
To unsubscribe, send request to ***@itec.suny.edu
Bouchard, Kerry
2014-09-23 18:25:30 UTC
Permalink
I can now get to the first screen without the xdomain error popping up, but any search I do generates a "Clinical key has encountered an unexpected problem..." error and no search results.

-Kerry

Kerry Bouchard
Director of Automated Systems
Mary Couts Burnett Library, TCU


From: Devanna, Joe [mailto:***@neu.edu]
Sent: Tuesday, September 23, 2014 1:16 PM
To: EZProxy discussion list
Subject: RE: [ezproxy] Clinical Key - new Interface

Looks like they fixed it already, works for us right now.

Best,

Joe Devanna
E-Resources Technology Coordinator
Northeastern University - Snell Library
360 Huntington Ave. - 260 SL
Boston MA 02115
617-373-8216 (phone)
617-373-8396 (fax)
***@neu.edu<mailto:***@neu.edu>

From: Gahn, Paul C [mailto:***@uthsc.edu]
Sent: Tuesday, September 23, 2014 1:43 PM
To: EZProxy discussion list
Subject: Re: [ezproxy] Clinical Key - new Interface

I've reported to Elsevier as well.
For me, so far it's Chrome, Firefox and Safari resulting in blank page.
IE 10 seems to work.

Thanks,
Paul
--
Paul Gahn
Electronic Services Librarian
Electronic and Collection Services Dept.
Library & Biocommunications Center
633 Alexander Building (Temporary office during library renovation)
University of Tennessee Health Sciences Center
877 Madison Ave.
Memphis, TN 38163
PHONE: 901-448-7351
FAX: 901-448-5402
http://library.uthsc.edu<http://library.uthsc.edu/>
http://libguides.uthsc.edu/dentistry
Email: ***@uthsc.edu<https://hsccasarray.uthsc.edu/owa/UrlBlockedError.aspx>


From: Brian A Helstien <***@usc.edu<mailto:***@usc.edu>>
Reply-To: "***@ls.suny.edu<mailto:***@ls.suny.edu>" <***@ls.suny.edu<mailto:***@ls.suny.edu>>
Date: Tuesday, September 23, 2014 at 11:53 AM
To: EZProxy discussion list <***@ls.suny.edu<mailto:***@ls.suny.edu>>
Subject: [ezproxy] Clinical Key - new Interface


As the USC proxy administrator, I can tell you it is now busted. I called and they are becoming aware of the fact that they broke it for many institutions and their development team is working to resolve whatever they broke.


Brian A. Helstien, SISD, MLS,
Director, Special Technologies Initiatives,
Library IT, University Libraries, x06913
University of Southern California, (213) 740-6913
Los Angeles, California, 90089 ***@usc.edu<mailto:***@usc.edu>
Information is independent of media or format


You are currently subscribed to ezproxy as: ***@neu.edu<mailto:***@neu.edu>.
To unsubscribe, send request to ***@itec.suny.edu<mailto:***@itec.suny.edu>

You are currently subscribed to ezproxy as: ***@tcu.edu<mailto:***@tcu.edu>.
To unsubscribe, send request to ***@itec.suny.edu<mailto:***@itec.suny.edu>

---
You are currently subscribed to ezproxy as: gee-***@m.gmane.org.
To unsubscribe, send request to ***@itec.suny.edu
Brian A Helstien
2014-09-23 18:28:19 UTC
Permalink
Joe,
Not completely. I can get in and search, but attempting to use our openURL resolver gets a Tomcat server error. Please test your sits/setup extensively.

Brian A. Helstien, SISD, MLS,
Director, Special Technologies Initiatives,
Library IT, University Libraries, x06913
University of Southern California, (213) 740-6913
Los Angeles, California, 90089 ***@usc.edu<mailto:***@usc.edu>
Information is independent of media or format

From: <Devanna>, Joe <***@neu.edu<mailto:***@neu.edu>>
Reply-To: "***@ls.suny.edu<mailto:***@ls.suny.edu>" <***@ls.suny.edu<mailto:***@ls.suny.edu>>
Date: Tuesday, September 23, 2014 at 11:16 AM
To: "***@ls.suny.edu<mailto:***@ls.suny.edu>" <***@ls.suny.edu<mailto:***@ls.suny.edu>>
Subject: RE: [ezproxy] Clinical Key - new Interface

Looks like they fixed it already, works for us right now.

Best,

Joe Devanna
E-Resources Technology Coordinator
Northeastern University - Snell Library
360 Huntington Ave. - 260 SL
Boston MA 02115
617-373-8216 (phone)
617-373-8396 (fax)
***@neu.edu<mailto:***@neu.edu>

From: Gahn, Paul C [mailto:***@uthsc.edu]
Sent: Tuesday, September 23, 2014 1:43 PM
To: EZProxy discussion list
Subject: Re: [ezproxy] Clinical Key - new Interface

I've reported to Elsevier as well.
For me, so far it's Chrome, Firefox and Safari resulting in blank page.
IE 10 seems to work.

Thanks,
Paul
--
Paul Gahn
Electronic Services Librarian
Electronic and Collection Services Dept.
Library & Biocommunications Center
633 Alexander Building (Temporary office during library renovation)
University of Tennessee Health Sciences Center
877 Madison Ave.
Memphis, TN 38163
PHONE: 901-448-7351
FAX: 901-448-5402
http://library.uthsc.edu<http://library.uthsc.edu/>
http://libguides.uthsc.edu/dentistry
Email: ***@uthsc.edu<https://hsccasarray.uthsc.edu/owa/UrlBlockedError.aspx>


From: Brian A Helstien <***@usc.edu<mailto:***@usc.edu>>
Reply-To: "***@ls.suny.edu<mailto:***@ls.suny.edu>" <***@ls.suny.edu<mailto:***@ls.suny.edu>>
Date: Tuesday, September 23, 2014 at 11:53 AM
To: EZProxy discussion list <***@ls.suny.edu<mailto:***@ls.suny.edu>>
Subject: [ezproxy] Clinical Key - new Interface


As the USC proxy administrator, I can tell you it is now busted. I called and they are becoming aware of the fact that they broke it for many institutions and their development team is working to resolve whatever they broke.


Brian A. Helstien, SISD, MLS,
Director, Special Technologies Initiatives,
Library IT, University Libraries, x06913
University of Southern California, (213) 740-6913
Los Angeles, California, 90089 ***@usc.edu<mailto:***@usc.edu>
Information is independent of media or format


You are currently subscribed to ezproxy as: ***@neu.edu<mailto:***@neu.edu>.
To unsubscribe, send request to ***@itec.suny.edu<mailto:***@itec.suny.edu>

You are currently subscribed to ezproxy as: ***@usc.edu<mailto:***@usc.edu>.
To unsubscribe, send request to ***@itec.suny.edu<mailto:***@itec.suny.edu>

---
You are currently subscribed to ezproxy as: gee-***@m.gmane.org.
To unsubscribe, send request to ***@itec.suny.edu
Ammon, Shawn W.
2014-09-23 18:42:06 UTC
Permalink
Whole site doesn't seem to work right on Mac OSX 10.9.4. Tried safari, firefox, chrome. Persistent links to books do not redirect to full text. Table of contents of netters atlas of human anatomy doesn't load cleanly or at all depending on browser. No images from netter's atlas loads.

This is from on campus with a direct IP authenticated connection. Haven't tested from off-campus yet.

Shawn Ammon
Health Sciences Library
Creighton University


From: <Bouchard>, Kerry <***@tcu.edu<mailto:***@tcu.edu>>
Reply-To: EZProxy discussion list <***@ls.suny.edu<mailto:***@ls.suny.edu>>
Date: Tuesday, September 23, 2014 at 1:25 PM
To: EZProxy discussion list <***@ls.suny.edu<mailto:***@ls.suny.edu>>
Subject: RE: [ezproxy] Clinical Key - new Interface


I can now get to the first screen without the xdomain error popping up, but any search I do generates a "Clinical key has encountered an unexpected problem..." error and no search results.

-Kerry

Kerry Bouchard
Director of Automated Systems
Mary Couts Burnett Library, TCU


From: Devanna, Joe [mailto:***@neu.edu]
Sent: Tuesday, September 23, 2014 1:16 PM
To: EZProxy discussion list
Subject: RE: [ezproxy] Clinical Key - new Interface

Looks like they fixed it already, works for us right now.

Best,

Joe Devanna
E-Resources Technology Coordinator
Northeastern University - Snell Library
360 Huntington Ave. - 260 SL
Boston MA 02115
617-373-8216 (phone)
617-373-8396 (fax)
***@neu.edu<mailto:***@neu.edu>

From: Gahn, Paul C [mailto:***@uthsc.edu]
Sent: Tuesday, September 23, 2014 1:43 PM
To: EZProxy discussion list
Subject: Re: [ezproxy] Clinical Key - new Interface

I've reported to Elsevier as well.
For me, so far it's Chrome, Firefox and Safari resulting in blank page.
IE 10 seems to work.

Thanks,
Paul
--
Paul Gahn
Electronic Services Librarian
Electronic and Collection Services Dept.
Library & Biocommunications Center
633 Alexander Building (Temporary office during library renovation)
University of Tennessee Health Sciences Center
877 Madison Ave.
Memphis, TN 38163
PHONE: 901-448-7351
FAX: 901-448-5402
http://library.uthsc.edu<http://library.uthsc.edu/>
http://libguides.uthsc.edu/dentistry
Email: ***@uthsc.edu<https://hsccasarray.uthsc.edu/owa/UrlBlockedError.aspx>


From: Brian A Helstien <***@usc.edu<mailto:***@usc.edu>>
Reply-To: "***@ls.suny.edu<mailto:***@ls.suny.edu>" <***@ls.suny.edu<mailto:***@ls.suny.edu>>
Date: Tuesday, September 23, 2014 at 11:53 AM
To: EZProxy discussion list <***@ls.suny.edu<mailto:***@ls.suny.edu>>
Subject: [ezproxy] Clinical Key - new Interface


As the USC proxy administrator, I can tell you it is now busted. I called and they are becoming aware of the fact that they broke it for many institutions and their development team is working to resolve whatever they broke.


Brian A. Helstien, SISD, MLS,
Director, Special Technologies Initiatives,
Library IT, University Libraries, x06913
University of Southern California, (213) 740-6913
Los Angeles, California, 90089 ***@usc.edu<mailto:***@usc.edu>
Information is independent of media or format


You are currently subscribed to ezproxy as: ***@neu.edu<mailto:***@neu.edu>.
To unsubscribe, send request to ***@itec.suny.edu<mailto:***@itec.suny.edu>

You are currently subscribed to ezproxy as: ***@tcu.edu<mailto:***@tcu.edu>.
To unsubscribe, send request to ***@itec.suny.edu<mailto:***@itec.suny.edu>

You are currently subscribed to ezproxy as: ***@creighton.edu<mailto:***@creighton.edu>.
To unsubscribe, send request to ***@itec.suny.edu<mailto:***@itec.suny.edu>

---
You are currently subscribed to ezproxy as: gee-***@m.gmane.org.
To unsubscribe, send request to ***@itec.suny.edu

Loading...